Frequently Asked Questions
Everything you need to know about your Inc 5 Shoes shopping experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. Since fit can vary by design, we recommend measuring your foot length in centimeters and comparing it to our brand-specific chart for the most accurate fit.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items in their original packaging. Simply initiate a request through our 'Returns Portal' with your order ID and registered email address.
How long does shipping typically take?
Standard shipping usually takes 3 to 5 business days for metropolitan areas and 5 to 7 business days for other regions. You will receive a tracking link via SMS and email once your order is dispatched.
Are Inc 5 shoes handcrafted?
Yes, many of our premium collections feature handcrafted details. We pride ourselves on blending contemporary fashion with traditional craftsmanship to ensure both style and durability.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across the country.
How should I care for my Inc 5 footwear?
To maintain the quality of your shoes, we recommend cleaning them with a soft, damp cloth and storing them in the provided dust bags. Avoid direct exposure to heat and moisture for leather and embellished styles.